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Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Bynd Artisan Pte Ltd (“Bynd Artisan”) collects, uses, maintains and discloses information collected from users (each, a "user" or you) of www.byndartisan.com ("website"). This privacy policy applies to the website and all products and services offered by Bynd Artisan. 

Personal identification information

Bynd Artisan may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site and place an order and in connection with other activities, services, features or resources we make available on the website. You may be asked for, as appropriate, name, email address, mailing address & phone number. You may, however, visit the website anonymously.

Bynd Artisan will collect personal identification information from you only if you voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website related activities.

Non-personal identification information

Bynd Artisan may collect non-personal identification information about users whenever they visit the website.

Non-personal identification information may include, but not limited to the browser name, the type of computer and technical information about users’ means of connection to the website, such as the operating system and the Internet service providers used and/or other similar information.

Web browser cookies

The website may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

You may choose to set your web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How we use collected information

We collect and your personal information for the following purposes:

  1. To improve customer service
    Your information helps us to respond to your service requests and support needs more effectively.
  2. To personalize user experience
    We may aggregate the information to understand how our users, as a group uses the services and resources provided on our website.
  3. To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  4. To administer content, promotion, survey or other website feature
    We will send users information they agreed to receive about topics of interest to them.
  5. To improve customer service

The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. 

If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from the mailing list, the user can do so via the detailed unsubscribe instructions at the bottom of each email or contact us through email or telephone.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Changes to this privacy policy

Bynd Artisan has the rights to update this privacy policy at any time. When we do, we encourage you to frequently check this page for any changes to stay informed on how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and be aware of the changes.

Contacting us

If you have any questions on the Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Bynd Artisan Pte Ltd
www.byndartisan.com
37 Jalan Pemimpin, Mapex
#08-13, Singapore 577177
(+65) 6267 5066
hello@byndartisan.com